Shipping Policy

Effective Date: March 12, 2025

At QuiBTopin, we are committed to providing a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines the shipping methods, costs, and timeframes for all orders placed on our website https://quibtopin.com. By placing an order with us, you agree to the terms set forth in this policy.

1. Order Processing Time

      • Processing Time:
        All orders are processed within 1–3 business days after payment confirmation. Please note that business days do not include weekends or public holidays. Orders placed on weekends or holidays will be processed on the next business day.

      • Order Confirmation:
        After placing an order, you will receive an order confirmation email with a summary of your order, including items purchased, shipping information, and an estimated delivery date. This email confirms that your order has been received but does not yet indicate that the items have been shipped.

2. Shipping Methods and Rates

We offer a variety of shipping options to meet the needs of our customers. Shipping rates and available methods will be calculated during the checkout process, depending on the delivery address and selected shipping method.

      • Domestic Shipping (within the United States):

        • Standard Shipping: Estimated delivery within 5–7 business days.
        • Expedited Shipping: Estimated delivery within 2–3 business days.
        • Overnight Shipping: Delivery the next business day (available for orders placed before 12:00 PM EST).

      • International Shipping:

        • We ship to most countries worldwide. International orders may take 7–21 business days to arrive, depending on the destination country, customs processing, and the shipping method selected.

Shipping fees for both domestic and international orders will be calculated at checkout based on the shipping method and delivery location.

3. Shipping Costs

Shipping costs vary depending on the size, weight, and destination of your order. The exact shipping cost will be calculated and displayed during the checkout process before you complete your purchase. We occasionally offer free shipping promotions, which will be clearly indicated on our website or during checkout.

Note: Free shipping is typically available only for orders over a certain value or as part of a promotional offer.

4. Order Tracking

      • Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

      • Please allow 24–48 hours for the tracking information to update after the shipment confirmation email is sent.

5. Shipping Restrictions

      • P.O. Box Addresses:
        Some carriers may not deliver to P.O. Box addresses. If you are unable to provide a physical address, please reach out to our customer service team for alternative arrangements.

      • Shipping to Remote Locations:
        Certain remote areas may have extended shipping times or higher shipping costs. If your delivery address is in a remote location, we will notify you of any delays or additional fees.

6. Customs, Duties, and Taxes (International Orders)

      • Customs and Duties:
        For international orders, the recipient is responsible for any additional customs duties, taxes, or fees that may be levied by the destination country. These charges are beyond our control and are the responsibility of the customer.

      • Customs Processing:
        Customs processing times may vary, and delays are possible depending on the country’s customs policies. We are not responsible for any delays caused by customs procedures.

7. Shipping Delays

While we strive to ensure timely delivery, certain factors may cause shipping delays, including but not limited to:

      • Weather-related disruptions
      • High demand or peak season (e.g., holidays)
      • Customs delays for international shipments
      • Carrier-related issues or errors

If a significant delay occurs with your shipment, please contact us, and we will work to resolve the issue.

8. Lost or Damaged Shipments

      • Lost Shipments:
        If you believe your order has been lost in transit, please contact our customer service team immediately. We will work with the carrier to track the shipment and resolve the issue. If the shipment cannot be located, we will issue a refund or send a replacement, depending on the situation.

      • Damaged Shipments:
        If your order arrives damaged, please contact us within 7 days of receiving the product. Please include photos of the damaged item and packaging, and we will arrange for a replacement or refund, as appropriate.

9. Delivery Issues

      • Incorrect Address:
        It is your responsibility to provide the correct shipping address during checkout. If you notice any errors in your shipping address after placing the order, please contact us as soon as possible. We may be able to modify your address before the order is processed.

      • Refused Deliveries:
        If a package is refused by the recipient, we will issue a refund for the product, minus the shipping fees. Any additional costs associated with the return of the refused package will be deducted from the refund.

10. Customer Support

If you have any questions regarding shipping, delivery times, tracking, or any other shipping-related concerns, please don’t hesitate to contact us:

Note: This Shipping Policy is subject to change. Please review it periodically to stay informed of any updates. Your continued use of the Website after any changes constitutes your acceptance of the updated terms.